The Cape, a Thompson Hotel, part of Hyatt

The staff were the highlight. So professional, warm and helpful. From check in where they upgraded us and let us have early check in to meals and poolside. The food was the other highlight - every meal was a treat and surprise. The only slight disappointment was the Rooftop food but after Manta (excellent) and the Ledge (so good) that isn't a shock. The churros were a delight and the fresh salads and poke bowls were amazing. The view is stunning, especially at sunset and we could watch the surfers for hours. The only thing that truly was out of character with the rest of the hotel was a strong bad smell as you walked to our room (712) and when we used the tap or shower or flushed the toilet.

EVERYTHING! The facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the restaurants all were amazing.

The Thompson was amazing. From the moment we arrived until our final day we enjoyed every moment at this lovely resort. The staff, food, and rooms were all to our liking. We already started thinking about our return trip someday. Thank you again for everything, very special Birthday trip!

Amazing hotel from outstanding staff. Concierges, Pool staff, restaurant servers all top notch, friendly and professional. The three restaurants on site serve up wonderful dishes and cocktails and the views from the room (especially of the famous arches) are fabulous. All rooms face the beautiful sea. It's really perfect!

We enjoyed the resort pools, work out classes, all of our meals, mixology class and spa services there! Everything was EXCEPTIONAL!!!